Home ]About Katie ] Shop] Calendar ] Contact ][On Tour]Press Kit ][ Reviews ][Links]

Alpenrose Music SHIPPING

Alpenrose Music uses the United States Postal Service Priority Mail for most of the items shipped.

 

Shipping Methods:

Domestic:

Regular Shipping:

Shipments of  by U.S. Postal Service Priority Mail.


International:

All international orders are shipped U. S. Global Priority Mail.

Back to Top


Rates:

Domestic Regular Shipping:


Domestic Overnight:

 

Domestic 2nd Day Air:

Over 10 items subject to shipping rates based on weight.

Back to Top

 

Delivery Time:

Items in stock items will usually ship within 48 hours unless special shipping is requested. Actual shipping time will generally take from one to seven days for addresses in the United States. Alpenrose Music is unable to guarantee delivery time unless special shipping is requested. International shipping time may take from two weeks to two months.

Items not in stock will ship from between 1 to 6 weeks. Because of our large inventory, the shipping time varies from product to product.

If you have specific questions about your order, you can e-mail us at katiekuhn@aol.com or if you need to receive something quickly, you can call us at 1-801-742-3700 within the U.S. and Canada.  We can check on availability of the items you are interested in.

Back to Top

 

 

Where We Ship:

We ship just about worldwide. We will ship to any place the the U. S. Post Office will deliver.

Back to Top

 

 

Returns:

If, for any reason, you are unhappy with your purchase, please, send it back for an exchange within 30 days of purchase. No cash refunds - exchange for another item only. We ask only that let us know why you are returning the product, and whether you wish to receive another size or an exchange for another item.

Please, send returns to:

Alpenrose Music

P.O. Box 8058

Alta, UT 84092

 

Back to Top

 

 

Billing Policy:

Credit Cards will be charged upon shipping.

Checks and Money Orders will be deposited upon receipt of order. Orders will be shipped when the checks clear our bank.
Back to Top

 

Payment Options

Online: at this time, we accept Visa, Mastercard, and with PayPal for online purchases.

You may also pay using your checking account through Paypal. Orders placed through Paypal will be held for 5 business days or until the transactions clears the bank.

Phone: We also accept orders by phone or fax.

By mail, we accept credit cards, personal checks (from within the U.S. only), money orders and bank ches. Orders placed with personal checks will be held for 30 days. For faster service, please send a money order.

International customers, please, see the "International" link for a full explanation of our international ordering and shipping policies.
International_Orders.html

Our mailing address is:

Alpenrose Music

P.O. Box 8058

Alta, UT 84092


Back to Top

 

 

Sales Tax:

A sales tax of 6.25% will be applied to all orders with a bill to address in Wisconson.

Back to Top

Home ]About Katie ] Shop] Calendar ] Contact ][On Tour]Press Kit ][ Reviews ][Links]

04/09/2007